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Privacy Policy

Please read this privacy policy carefully before using our services.

This Privacy Policy (“Policy”) is issued by The Meal Project, owned and operated by jelly Belly Foods Pvt Ltd, a company incorporated under the laws of India, having its registered office at 8-1-329/A/1/6, Koh E Sar Rd, Koh E Sar Colony, layout, Shaikpet, Hyderabad, Telangana 500008, (hereinafter referred to as “Company”, “We”, “Us”, or “Our”).

This Policy governs the collection, use, storage, and disclosure of personal information received from users (“User”, “You”) of www.themealproject.in (“Website”).

This Policy is in compliance with the provisions of the Information Technology Act, 2000 and applicable rules thereunder.

1. INFORMATION WE COLLECT

We may collect the following categories of information:

a) Personal Information

  • Full name
  • Contact number
  • Email address
  • Delivery and billing address
  • Company details (for corporate orders)
  • GST details (where applicable)

b) Transaction Information

  • Order history
  • Payment details (processed via secure third-party gateways)
  • Event details including guest count, event date, and customization requirements

c) Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. PURPOSE OF COLLECTION

The information collected shall be used for:

  • Order processing and fulfillment
  • Customer communication and support
  • Corporate invoicing and compliance
  • Improving service quality
  • Marketing communications (only upon consent)
  • Compliance with applicable laws and taxation requirements

3. PAYMENT SECURITY

All online payments are processed via third-party payment gateways compliant with RBI guidelines and applicable data security standards. The Company does not store credit/debit card details.

4. DATA PROTECTION & RETENTION

The Company implements reasonable administrative, technical, and physical safeguards to protect personal data.

Information shall be retained only as long as necessary for:

  • Order fulfillment
  • Accounting and tax compliance
  • Legal and regulatory obligations

5. DISCLOSURE OF INFORMATION

Personal information may be disclosed to:

  • Delivery partners
  • Payment processors
  • Government authorities as required by law
  • Professional advisors and auditors

The Company does not sell or rent personal data to third parties.

6. USER RIGHTS

Users may request access, correction, or deletion of their personal data by contacting:

Email: support@themealproject.in

The Company reserves the right to retain data as required by law.

7. AMENDMENTS

The Company reserves the right to modify this Policy at any time without prior notice. Continued use of the Website constitutes acceptance of the revised Policy.